Methodological Bases for Assessing and Monitoring the Emotional State of a Person during Interactions with Information Systems

V. N. Shvedenkoa, * and D. A. Soboleva, **

aAll-Russian Institute for Scientific and Technical Information (VINITI), Russian Academy of Sciences, Moscow, 125315 Russia

Correspondence to: *e-mail: vv_shved@mail.ru
Correspondence to: **e-mail: den-rus44@yandex.ru

Received 4 November, 2019

Abstract—An objective assessment of a person’s emotional state is considered based on the control of markers: facial expressions, motility, electroencephalograms, and breathing. The classification of external manifestations of a person’s emotional states and methods of their measurements is presented. The definition of a socio-computer system is given and the importance of taking the emotional state of its users into account is shown. A model of a socio-computer system for the formation of a digital double of its user is proposed.

Keywords: markers of a person’s emotional state, measurement of a person’s emotional state, socio-computer system, computer empathy

DOI: 10.3103/S0005105520010094